Ebay

I have mixed feelings about the whole ebay phenomena. I first discovered it/used it in March when I needed to replace the hard drive to my computer and found the same hard drive for 1/4 the price the dealer wanted.

I've already ranted here about the idiot who sent the hard drive because he sent a different model number than the one advertised. It had the same specifications, so it worked, but I thought it rather sloppy of the seller.

Okay, so as a first experience, it was so-so. But I've had ebay cancel a transaction because it wasn't listed in the correct category, and I've also not received merchandise I've paid for.

In one case, I needed a book for my book club, and since I was really busy and was having problems getting to the bookstore, I went onto ebay. Imagine my delight to find someone selling an e-book version for only $0.99! I would pay almost nothing for the book, there would be no delivery time, and I would get the chance to try reading an e-book, something I've never done before.

So I put in my bid, waited, won it, and sent my money - within about three hours of the bid closing. And then I waited some more. I sent emails asking where it was. I sent emails asking when I could expect it. I sent emails asking for a refund. I finally borrowed the book from a friend.

The seller was booted off of ebay, so I guess that's a good thing, and it was only a dollar, but I'm still annoyed.

In the meantime, I've had several successful interactions and been pretty much satisfied with the whole process. Until I bid on a semi-hard-to-find Victorian book that I was happy to find at less than $5. So again, I sent off the money right away and nothing happened. I sent two emails asking what was up and got nothing. I figured it was the same kind of whatever it is attitude that the previous bad seller had, but then it got interesting.

I got an email from the seller asking why I had given him a bad rating when he was the one who had never received payment from me. He said he could understand how I thought I'd paid him and never done so and could I please remove the bad rating.

My reply e-mail included a copy of the paypal record of my payment, which I confirmed with the bank, and I told him that if he would send me the book, I would remove the rating. He indicated he would send the book in the interests of good customer service, even though he made it sound like he thought I was scamming him. That was three weeks ago. I'm not getting my book, am I?

Jerk!

Do they congregate on ebay, or just in the bookselling section?